|
The
Public Works Maintenance Division is responsible
for the maintenance of the city's infrastructure
in the public rights-of-way. The division has
five sections that maintain the storm drains,
channels, sewers, pavement, concrete, traffic
signs, and striping. In addition, this division
maintains the street sweeping of the city streets
to keep debris and contaminants from entering
the storm drains and channels. This division can
be reached at (619) 441-1658 between the hours of 7 a.m. and 2:30 p.m. Emergencies after those hours
or on weekends can be directed to the Police Department
at (619) 579-3311. Public Works personnel are on call
24 hours a day and can be reached by the Police
Department.
Wastewater
Section
Wastewater Fund Sewer Service Rate Increase Information
Sewer
Service Payment Information - Customer Service (619) 441-1668
Sewer
service provided by the city includes transportation
to the City of San Diego's Point Loma treatment
plant where it is treated and released offshore
in the ocean. The majority of the city's sewer
costs are for the treatment by the City of San
Diego. The sewer charges are calculated based
on the water use at each property. The city obtains
information about the water use from the water
district that provides the service to the property.
Within the city there are two water districts
providing this service based on the location of
the property. They are Helix Water District and
Padre Dam Municipal Water District. The water
district will notify the city when the water account
for each property is activated or deactivated.
The sewer charge will be based on the amount of
the water used and the category of the use on
the property.
Single family residential property is billed on the average of the two winter water use billing cycles (Jan-Feb and Mar-Apr). The rate is $3.18 per 100 cubic feet of water with a bimonthly Base Charge of $8, and a maximum bimonthly bill of $141.56 including the $8 Base Charge. The winter based calculations based on the winter water use become effective every July 1. Questions regarding the individual bills and classifications can be directed to the customer service representatives at (619) 441-1668.
Multifamily residential sewer rates are $2.78 per 100 cubic feet of water based on the bimonthly meter reading. If there is a landscape meter installed the sewer rate is $3.18 per 100 cubic feet of water going to the residential units. The difference between the two rates is the landscape discount that is applied when there is no landscape meter. Multifamily residential accounts will have a Base Charge of $8 for the first unit plus $4 for each additional unit. Inquiries about the sewer service charges should be directed to the customer service representatives at (619) 441-1668.
Commercial users are designated low strength, medium strength, or high strength based on the use on the property. Where there are multiple uses on a particular property served by the same water meter the city applies the designation that closest represents the sewage strength entering the city's sewer system. That may be the designation of the highest strength user located on that property. Industrial waste permits may be required for some users due to the type of materials released to the sewer. Specific questions regarding the strength designation should be directed to the department at (619) 441-1653 and other questions should be directed to the customer service representatives at (619) 441-1668.
Helix Water District Customer Service
7811 University Avenue
La Mesa CA 91941
(619) 466-0585
Padre Dam Municipal Water District Customer Service
10887 Woodside Avenue
Santee CA 92072-9003
(619) 258-4600
|
